FAQ

ORDERING

Instructions for ordering personalized jewelry or an engraved gift from Love, Georgie.

You can just snap a photo with your phone or scan it, and either upload it at the time of purchase or email it after you order to georgie@ lovegeorgie.com (remove the space when copy and pasting).

Most of the jewelry listings have options for charms.  If you don't see what you want on that particular item, you can use this add a charm listing here if it's just charms.  If you would like a completely custom piece, then you can use our design your own section.

Return Policy

Since all jewelry is handmade and custom made to order, there are no refunds.  But we do accept size exchanges on bangle bracelets and are happy to resize any bangle bracelet or necklace chain that doesn't fit.  Instructions for resizing are included on a card inside the box.

We are unable to resize or exchange rings.  Please be sure of your correct size before ordering. 

 Contact us with any problems or questions.

Shipping

Details about how we ship our products and how much it costs.

We ship fast!  We try to get all orders out within 1 business day of ordering.

For US purchases, all jewelry is delivered via USPS First Class Mail for FREE.  You will receive it in 5-7 business days.

US Priority Mail is available for a $9.99 flat shipping charge (all additional items ship with it for free!) You will receive it within 3-4 business days after you order.

US Express Mail is available for a $29.99 flat shipping charge (all additional items ship with it for free!) You will receive it in 2-3 business days after ordering.

International shipping rates vary. Please see rates at checkout.  We now offer reduced rates and DHL fast shipping options! Receive your order in 2-5 days!

You are responsible for any VAT or taxes and handling fees in your country. These are charged by your country directly to you and I have no way to estimate or collect them on your behalf. Please be aware of your country's policies and laws before ordering. Thank you!